Document Genetics' Blog

Document Genetics Blog

Medigold Health manage patient records with 570 infoRouter users

July, 2021

Medigold HealthWhen looking for an industry leader in occupational health you don't have to look much further than Medigold Health. They’ve been going strong for over 20 years and have won many industry awards throughout this period for providing robust occupational health and corporate wellbeing services, adding value and reducing costs.

Medigold offers a range of solutions for any organisation looking to improve the medical and wellbeing support for their workforce. Services include absence management, employee screening and a vast array of other specialist or tailored services.

When Medigold originally came to us in 2012 they were swamped in paper, but when they purchased infoRouter document management software they managed to eliminate this. Over the years their demand for infoRouter grew rapidly, as did the requirement for additional features.

Alan Denton the IT manager at Medigold stated that “infoRouter is an efficient electronic document repository for patient records. It provides fast and accurate access to patient documentation for clinicians during referrals.”

Working closely with the technical team at Document Genetics, Medigold developed a customised version of infoRouter called “MediDocs”. This continued collaboration has led to greater efficiency for patient records management with over 550 users throughout the UK.

Why not check out this short video testimonial from Alan at Medigold?

Document Genetics Blog

Chaffinch Document Acquires Quantor Scanning

June, 2021

chaffinch quantor

Chaffinch Document has acquired Document Genetics' scanning partner, Quantor Scanning. The move secures 15 roles with a view to creating another 15 jobs across the Chaffinch Group within the next two years. They now operate with 28 employees across three sites.

Quantor, founded in 2000, provides specialist scanning services from high volume conversion projects to technical digitisation services. They work across a range of industries including legal, accountancy, construction, engineering and the charitable sector.

Chief Executive Alastair Machin, said: “We are seeing a big increase in enquiries and work for digital transformation solutions, as businesses adapt to the challenging conditions in response to the COVID pandemic. Quantor has a skilled and experienced workforce and the business is an excellent fit with our existing shredding and document management operations. This acquisition provides us with the scale and size of operation we need in scanning and digital conversion to bring in new customers and take on even larger projects. We are excited to see what 2021 brings and have a programme of investment planned to grow all parts of our business. In the short term, we will be focussing on ensuring a smooth integration of Quantor’s operations and workforce into Chaffinch and achieving organic growth across the wider group throughout 2021.

He added: “We are passionate about investing in our workforce, and a core part of Chaffinch is our dynamic culture and team ethic. Promotion and development opportunities have already been created for a number of our existing workforce to help take the business forward.”

Managing Director of Quantor Clive Dunkey who founded the company is now planning to retire: “I have been running Quantor for twenty years now and decided last year that it was time to step down and enjoy retirement. We put the company up for sale and were delighted that Alastair wanted to purchase Quantor as a going concern. It couldn’t have been any better for us – it means Quantor becomes part of an established and fast-growing brand and will continue to operate from the same premises with the same staff, which I am delighted about. I wish our staff and the Chaffinch brand continued success in the future.”

The acquisition of Quantor is the third that Chaffinch has made in the records management sector and marks an entry into the fast-growing digitisation sector.

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New Electronic Safety Behaviour Observation (e-SBO) Application

May, 2021

Alpla logo


ALPLA IS A WORLD LEADER IN THE DEVELOPMENT AND PRODUCTION OF PLASTIC PACKAGING SOLUTIONS. They produce innovative packaging systems, bottles, closures and injection-moulded parts for a wide range of industries. The company and products are shaped by tradition as a family-operated business, use of the latest technologies, desire for innovative solutions, and the expertise and commitment of their employees.

The issue of occupational health and safety merits a great deal of attention. All employees should be able to work in a healthy and safe environment. The personal health and safety of Alpla's employees is the main driver for a new Electronic Safety Behaviour Observation (e-SBO) Application.

e-SBO uses the same infoForms app as the Electronic Permit to Work (ePTW) forms that was rolled out around the UK in 2019. These infoForms apps are a great addition to Alpla’s Health & Safety processes and have made the transition from paper-based forms very straightforward.

Previously the paper-based e-PTW & e-SBO forms had to be manually entered into an excel file on a shared drive; the new electronic systems remove the need for this as all data is stored and integrated into the back end SQL databases. The e-PTW & e-SBO systems are implemented on existing mobile tablets, therefore minimising spending on additional hardware. 

“Alpla e-SBO is a new electronic system designed with the existing paper Saftey Behaviour Observation (SBO) forms in mind and will allow our plants to carry out these important observations more easily and quickly whilst also significantly reducing the amount of administrative effort and time required to input the results afterwards.

The photo upload with annotation etc is also a brilliant addition for this as well as the fact they can ping actions directly from the e-SBO at submission to get things fixed, changed resolved, etc.

The system provides data that can actually be used such as reporting and automatic creation of a PDF version of the completed form. Plus, users are happy it is saving a lot of time”

Mat Brown, Alpla IT Services.


  • Document Genetics
  • Hall Farm,
  • Sywell Airport,
  • Sywell,
  • NN6 0BN.

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Phone: 01604 671177