infoRouter V9

infoRouter V9: The Future of Intelligent Document Management with AI Integration

July 22, 20263 min read

More Cool Stuff Coming to infoRouter V9

The development of infoRouter V9 continues at pace, and it is shaping up to be one of the most significant upgrades in the platform’s history.

Building on infoRouter’s proven document management capabilities, V9 introduces a modern user experience, improved performance, enhanced administration tools, and a powerful new approach to integrations and artificial intelligence.

The goal is simple: to help organisations manage information more efficiently while making it easier to connect documents, data, and business processes.

A More Powerful API for Seamless Integration

Modern organisations rely on connected systems. Documents rarely exist in isolation and they need to move between business applications, workflows, automation platforms, and external services.

With infoRouter V9, we have significantly expanded the API capabilities by adding a substantial number of new endpoints covering functionality that was previously unavailable.

Existing API services have also been improved, delivering better performance and making it easier for developers and system integrators to build powerful solutions around the infoRouter platform.

Whether connecting to an ERP system, workflow application, AI service, or custom business application, the enhanced API provides a stronger foundation for integration.

A New Integration Framework with AI at Its Core

One of the biggest changes in infoRouter V9 is the introduction of a new integrations framework built directly into the Control Panel.

This provides a central place to configure and manage connections to a growing range of technologies, including:

  • Artificial Intelligence services

  • Automation platforms

  • Messaging services

  • Electronic signature providers

  • Business applications

Rather than treating integrations as separate add-ons or custom projects, V9 provides a structured framework that makes connecting systems simpler and more manageable.

Flexible AI Integration with Bring Your Own Key

Artificial Intelligence is rapidly changing the way organisations work with information, and document management is no exception.

With infoRouter V9, we have taken a flexible approach to AI integration. Instead of restricting customers to a single AI provider, we are building support around a Bring Your Own Key (BYOK) model.

This allows organisations to:

  • Choose their preferred AI provider

  • Use their own API credentials

  • Maintain control over AI-related costs

  • Retain control over data handling and security

  • Avoid being locked into a single technology vendor

As AI continues to evolve, this approach gives customers the freedom to adopt the tools that best match their business requirements.

The integrations module will be available as a paid add-on to the core infoRouter V9 licence. Pricing details will be announced closer to release.

Preparing infoRouter for Mobile Messaging

Communication is becoming increasingly digital, and organisations are looking for faster ways to interact with users and customers.

As part of the V9 development work, infoRouter now captures mobile telephone numbers as part of user profiles.

messaging

While messaging integrations are not available yet, this important groundwork enables future support for platforms such as:

  • SMS messaging

  • WhatsApp

  • Telegram

By introducing the required data structure now, future messaging capabilities can be added without requiring administrators to revisit and update existing user information.

Simplified Authentication with Google and Microsoft Sign-In

Managing user access is a key part of any document management system.

infoRouter V9 introduces support for modern authentication options, including sign-in using:

  • Microsoft accounts

  • Google accounts

  • Traditional infoRouter authentication

For organisations already using platforms such as Microsoft 365 or Google Workspace, this will make user onboarding significantly easier.

Users can benefit from a more familiar sign-in experience, while administrators can simplify account management and improve security.

The Future of infoRouter V9

infoRouter has always been designed to help organisations securely manage, control, and share their business information.

With V9, we are taking the platform further by introducing:

  • A modern user experience

  • Enhanced APIs

  • Flexible integrations

  • AI-ready architecture

  • Improved authentication options

  • A foundation for future communication tools

These developments ensure infoRouter remains a powerful, flexible document management platform ready to support the changing needs of modern organisations.

Stay tuned for more infoRouter V9 updates as we continue to develop and refine the next generation of intelligent document management.

Request a web demo of infoRouter

Joe Hyde

Joe Hyde

Joe co-founded Document Genetics (now semi-retired) and leads our marketing operations. With over two decades at the heart of the business, he’s been instrumental in shaping our customer strategy, building lasting relationships, and helping clients understand the real-world benefits of intelligent automation and document management solutions. Learn more about Document Genetics on: https://document-genetics.co.uk/home

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