Complaints Handling Module - infoComplaints

Complaints Handling with MS Outlook Integration

4th July 2016


The infoComplaints infoRouter module has been developed by Document Genetics to streamline the receipt and handling of customer complaints throughout any organisation.


infoComplaints allows permitted employees to create new complaints via a desktop app, or an Outlook email plugin and kick off a workflow to track and resolve the complaint.


Initially developed for a large manufacturing company, infoComplaints is scalable and addresses the needs of SME’s and small corporate companies with outstanding Return On Investment (ROI) potential.


With fast implementation and pricing starting from £25 per month, infoComplaints is available as an on-premise, Pay-as-you-go or Cloud based solution.


Please contact This email address is being protected from spambots. You need JavaScript enabled to view it. on 01604 671177 for a demonstration or further details.