Document Genetics partner Kodak Receives Distinguished Honoree Award for "Support Department of the Year" at 2011 STEVIE International Business Awards

18th January 2012

Kodak's Service and Support Group, a 2011 STEVIE Distinguished Honoree, was presented with a medal at the 2011 8th Annual International Business Awards in Abu Dhabi, United Arab Emirates. Kodak, which ranked among top companies in the "Support Department of the Year" category, received high scores during two months of preliminary judging and two weeks of final judging.

Recognition from the International Business Awards is truly a credit to our customers around the world who put their trust in Kodak to consistently deliver services that enable them to succeed and grow, said Roberto Colangelo, General Manager, KODAK Services for Business, Eastman Kodak Company. Kodak remains committed to the constant innovation of its services as we continue to work with customers to profit from ongoing changes impacting their businesses.

In 2010, Kodak's global service organization helped customers enhance value, reduce risk, improve efficiency, increase profit and strengthen their overall bottom line. Notable achievements include 97 percent year-after-year ratings for overall satisfaction, response time, first time call resolution, parts availability and field engineering capabilities.

Kodak's practice areas include technical, professional, consulting and managed services. These competencies enable customers to rely upon Kodak for a variety of applications including field service, remote customer resolution, service parts delivery and fulfillment, workflow process improvement and business development. Kodak delivers these services across a variety of industries including packaging, publishing, marketing, commercial print and enterprise.

Kodak is a global advisor and provider of integrated services to help companies transform and optimize their businesses. Through a network of service professionals in more than 120 countries, Kodak provides technical, professional, consulting and managed services to enable customers to focus on growing their businesses, maximizing productivity, and more effectively managing risks. All KODAK Products and Software are backed by KODAK Service and Support. To learn more, please visit

About Document Genetics

Document Genetics focus on improving document automation, workflow and collaboration for our customers - Simply put, we efficiently turn documents into data and data into documents, and in almost all cases without the need for ANY changes to their business systems.

Better still, 80% of our solutions pay for themselves inside 6 months.

We have over 400 customers, which includes organisations such as SPAR, Appleby Westward, GE Energy, Waterline and Premier Foods.

For more information, visit Follow us on Twitter at

About Kodak

Kodak helps customers adapt, transform and grow their businesses. Through a comprehensive product and solutions portfolio that integrates revolutionary technologies, smart automation and specialized services, Kodak supplies customers operating in traditional, hybrid and digital graphic environments the broadest choice of software, production products and services for creating and managing high value variable output efficiently and cost effectively.

For more information, visit Follow us on Twitter at and visit our blog at