Document-Genetics-GlobeChanges to Microsoft Office 2016 components

18th January 2016

Please be aware that Microsoft has removed components from their latest 2016 Office release, rendering some features unavailable.

Implications for infoRouter - The removal of the “Document Connection” subsystem prevents the document edit feature of infoRouter from launching and opening an Office document in a single click.

This functionality can be replaced with the infoRouter Office plug-in, or the file can be downloaded and opened locally.

Implications for Formate 2 - The removal of MAPI support from Outlook 2016 means that it cannot be used with Formate 2 as an authenticated mail client for the sending of emails.


If Formate is being used to send emails, our recommendation is not to upgrade to Outlook 2016 on a server or workstation as the ability to send emails will be lost. However, if this is a critical requirement, the new Formate eVo product has advanced email server connectivity, so please contact us to discuss a migration.


Next Steps - Hopefully, Microsoft will listen to its users and restore the Document Connection facility, but it is highly unlikely that MAPI will be restored as Microsoft have publicly stated it will come to an end.


For further information go to


Document-Genetics-GlobeWorld Class EDMS (Enterprise Document Management System)

11th January 2016

infoRouter tops over 400,000 users world-wide!

If you need to make cost and efficiency savings within your business, please watch this shortvideo introducing the world's best Document and Records Management APP by clicking MEET JOHNNY.

Used by thousands of companies around the world, infoRouter is available as a free trial for 30 days and we offer purchase and rental/lease options.

So, why not get in touch with us on 01604 671177 - we don't bite!

Take a look at our case studies to find out how we can help supercharge your business.


Managing Human Resources Documents

15th December 2015

Document Genetics have developed a fresh approach to storing & retrieving HR documents:

  • Automation of holiday, sickness / expense submission & approval, and new starter processes
  • Demonstrable compliance with regulatory directives including employee privacy
  • A Microsoft Office plug-in to grab emails and Office documents electronically
  • An intuitive scanning interface to convert your paper documents into text searchable PDF documents (plus legacy documents if required)

Better still, in addition to a rapid ROI, your system can be deployed in hours not days.

Click HERE to access a PDF with further information. 



Formate eVo replaces StreamServe output management system

8th December 2015

Document Genetics have successfully implemented an ERP Output Management software solution within a large international engineering company.

Formate eVo software has replaced an OpenTextTM StreamServe output management system for a variety of ERP documents and output methods (print, email, pdf creation etc.).

Please contact This email address is being protected from spambots. You need JavaScript enabled to view it. for further information.


agreenerchristmastreeChristmas 2015 Opening Hours

1st December 2015

For your information, our offices will close from 3pm Thursday 24th of December and will re-open at 9.00am on Monday 4th January 2016.

Information regarding technical support can be found on the Document Genetics technical blog page TechBlog.



New infoRouter Application / Module - infoComplaints

17th November 2015

Document Genetics have developed a new infoRouter application/module which has been designed to streamline the receipt and handling of customer complaints.


infoComplaints allows any person in the business to create a new complaint via a desktop app, or an Outlook email plugin and kick off a workflow to resolve the complaint.


Initially developed for a large manufacturing company, infoComplaints is scalable and addresses the needs of SME’s and small corporate organisations with exceptional ROI potential.


Please contact This email address is being protected from spambots. You need JavaScript enabled to view it. for further details.


Document-Genetics-GlobeDocument Archiving with Digital Mailroom

2nd November 2015

A key application for the Digital Mailroom is the archiving of historical, legacy and current documents. 

Additionally, a proven way to improve productivity and efficiency within any organisation is by optimising key business processes surrounding the handling of documents - thereby increasing competitiveness and reducing costs.

Whether a SaaS or on-premise solution, the Digital Mailroom makes departments more efficient and productive and offers immediate cost savings and a fast Return on Investment (ROI).

Please click here see more about the Digital Mailroom  


Document-Genetics-GlobeFormate eVo Launch - Update


26th Oct 2015


Document Genetics are very pleased to announce the following:


10 customers have upgraded Formate to Formate eVo.


Plus, 7 new customers have implemented Formate eVo as their ERP Output Management solution.


Document-Genetics-GlobeFormate User Group & eVo Launch


18th June 2015


Directors & Staff at Document Genetics would like to say a huge thanks to all the attendees at our Formate user group and Formate eVo official launch event held on Tuesday the 16th of June.


The Boeing 373NG simulator flight experience was won by John Whitehead from Grafton but he kindly offered the prize to his colleague Jon Uren.


eVo User Grp 2015



Document-Genetics-GlobeFormate User Group & eVo Launch


8th June 2015


As part of our Formate user group and Formate eVo official launch event to be held next week on Tuesday the 16th of June, we are offering the opportunity for an attendee to have a 60 minute flight experience in a Boeing 373NG simulator!


Once on the flight deck you will be in a 1:1 scale cockpit where every button and dial work like the real aircraft. This is not a toy but is being used daily for real world commercial pilot training - The last person in your seat could have been a Ryanair pilot preparing for an upcoming assessment or a British Airways Captain.


This simulator will provide an amazing insight into the world of the big jet pilot - (737 Flight simulator video).


Timing will be 9.30 – 3.30  (presentations starting at 10 am) with the 60 minute prize draw flight experience starting at 3.45. The event will be held at the Aviator Hotel, next to our offices in Sywell, Northampton NN6 0BN.


“What’s new in eVo” comparison chart is at


Please let us know if you would like to attend, but if you cannot make it please let us know and one our team will contact you to discuss.