Document-Genetics-GlobeDocument and Records Management APP

4th November 2014

Is infoRouter the World's Best Document and Records Management APP?

If you need to make cost and efficiency savings within your business, please watch this

1½ minute video introducing the world's best Document and Records Management APP

by clicking MEET JOHNNY.

Used by thousands of companies around the world, infoRouter is available as a free trial for 30 days and we offer purchase and rental/lease options.

Take a look at our case studies to find out how we can help supercharge your business.

So, why not get in touch - we don't bite!

If you want to find out more, please get in touch with us on 01604 671177


Document-Genetics-GlobeWhen employees leave so does your data, research reveals

20th October 2014

One in three (32%) employees have taken or forwarded confidential information out of the office on more than one occasion. When people change jobs, highly sensitive information is particularly vulnerable. The study showed that many employees have no qualms about taking highly confidential or sensitive documents with them when they leave – and most believe they’re doing nothing wrong.

New Video Presentation - ERP Automation ServerDocument-Genetics-Globe

(Enterprise Resourse Planning Output Management)

8th October 2014

We have produced a short presentation about Document Genetics' approach to improving the impact of ERP documents both in terms of content and delivery mechanisms; enhancing profitability and improving customer relations by offering the flexibility to deliver high impact business documents, in the required format, to the correct place and at the right time.

Click here to view the DG ERP Automation Server VideoClick here to view the DG ERP Automation Server Video



New White Paper - does your company need Document-Genetics-GlobeBusiness Process Automation?

8th September 2014

At Document Genetics we've seen lots of interesting challenges faced by businesses. Throughout this time, a consistent issue faced by many organisations is how to use the company's resources in the best possible way and we'd like to share some  thoughts on this topic in our new white paper:

Click here to read our new white paper on Business Process Automation




Latest version of infoRouter DMS software released


21st July 2014

infoRouter DMS software version 8.3020 has recently been released.

There have been a number of improvements to the workflow functionality, which include the addition of task related reports and statistics. In addition, HTML5 support is further improved for IE9 and 10.

Existing users wanting to update infoRouter can run the IRLiveUpdate facility.

More detailed info can be found in the release notes - click here.



The New DG ERP Automation Server


30 June 2014

View our new Prezi presentation on The ERP Automation Server. click here to view

Marketing and communication is critical for maintaining excellent customer service –successful businesses want to make every document they send to a customer count!

Unfortunately, ERP systems were never designed to allow a marketing team to tailor the document output to each and every one of their customers.

The Automation Server gives the following benefits:

  • Ability to dynamically add marketing messages or other documents to any customer communication
  • Advanced document design –barcodes, multiple overlays or T&Cs, OMR etc.
  • Ability to deliver the document by Print, Fax, Text, Email, Archive or Web Portal or any logical combination
  • Secure Web Portal (ParetoPost) provides security and traceability
  • Secure Email transmission with digitally signed PDF documents
  • Document Reviewer allows selective preview, delete or send facility

Document-Genetics-GlobeGo Green with Document Genetics

4th June 2014

Here are some interesting statistics for you to consider:

  • 1 million invoices = 133 trees
  • 1 million invoices = 36 tons of carbon dioxide (CO2) footprint
  • 1 tree = 9,000 pieces of paper
  • 1 million invoices = 20 tons of paper

Everyone wishes a paperless office existed in their company; it has fantastic potential to save money and space, provide faster access to documents and improve customer service!

Document-Genetics-GlobeinfoRouter Update - 8.3.014

19th May 2014


infoRouter Maintenance Release 8.3.014 available via the infoRouter web update tool.

The release notes can be found at

8.3.014 release Notes



Press Release: Support for Windows XP and Internet   Explorer 8


16th May 2014


We are sure that you have heard Microsoft stopped support for Windows XP at the beginning of April, but you may not be aware at the same time they have also ended support for Internet Explorer 8 (IE8).


We have waited for the dust to settle as none of the products we supplied are thus far affected due to Microsoft stopping support. However, going forward you do need to consider that the use of these unsupported products is likely to become more of a problem, specifically:


Firstly, although current installations of Formate on XP it will continue to function just as it always has, the existence of an XP machine on your network may prove to be a vulnerability in future, and it can't be guaranteed that future versions of Formate will be installable on XP.


Secondly, the ability to use IE8 to access infoRouter, whilst supported on your current instance of infoRouter , may cease at any time as IE8 compatibility will no longer be a consideration in infoRouter Development. (As a Microsoft partner, Active Innovations has followed Microsoft's lead on the support of IE8). In practical terms, this means that any Microsoft Windows Server update, or infoRouter update could lead to problems using IE8 with infoRouter.

We would be grateful if you could contact This email address is being protected from spambots. You need JavaScript enabled to view it., Technical Director, if you do have any system provided by us running on XP, or you use IE8, so that we can build a database to better support you in future.

Document-Genetics-GlobeInformation risk higher for acquisitions than mergers, study reveals

15th May 2014

Company acquisitions can have a devastating impact on information security and management, with the employees of acquired firms more preoccupied with the potential impact on their role than with the need to effectively integrate the information of both companies, according to new European research. This lack of focus during an acquisition could leave information at increased risk of loss or exposure. The picture is different when companies merge, and employees stay focused on integration and ensuring company information remains well managed.