Betterware Case Study - Retail

Betterware-Logo-CompressedBetterware transform SAP ERP Data with Formate

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Results 

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Formate provides a streamlined solution allowing the e-mailing of weekly reports.  Read on to see how we delivered this great result.

Background

Betterware, operating from their state of the art distribution centre in Birmingham, supply a diverse range of high quality household products, principally through thousands of self-employed co-ordinators and distributors who provide Betterware catalogues throughout their territory.

www.betterware.co.uk

The Challenge

Getting weekly reports to their distributors in a timely and cost effective method. The existing system was designed around an auto enveloping solution, which had numerous problems and limitations. Aside from the cost of postage, paper and envelopes, when trying to streamline the system by e-mailing reports to co-ordinators, the system was too inflexible. It was unable to support single to multiple recipients, mixed portrait and landscape formates or to copy documents up through the management tiers. Weekly Sales Performance reports, statements etc. had to be posted creating 2-3 days delay.

The Solution

Formate now provides a streamlined solution allowing the e-mailing of weekly reports to the distributors and copies direct to their Regional Executives. Everyone who needs a copy get ones.

“Formate electronically sorts and sends daily reports and purchase documents (both previously printed), saving considerable time, paper and postage cost. The service has been excellent, a quality which can be hard to find in today’s business world.”  Andy Siviter, Senior Analyst

Betterware use SAP as their business system. Formate takes standard data SAP report output, merges the documents and converts them into PDF files. Formate then checks the co-ordinator code and using ODBC connectivity, looks up both co-ordinator AND Regional Executive e-mail addresses from an access database, and send relevant reports to the right people.

betterware

About Document Genetics

At Document Genetics, we have helped countless businesses of all sizes to automate their document processes – this cuts costs, improves customer service and delivers many other benefits. We offer a wide range of software and services to address your needs.

Contact Document Genetics on 01604 671177, Email: This email address is being protected from spambots. You need JavaScript enabled to view it. or visit www.document-genetics.co.uk 

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